Our client is a well-established, international service organisation operating in a fast-paced, customer-focused environment. With decades of experience in their sector, they are recognised for operational excellence, continuous innovation, and the effective use of technology to deliver high-quality services. The business is experiencing sustained growth and is committed to developing its people, systems, and processes to achieve best practice across all areas of finance and operations.

The Credit Controller will play a key role within the finance function, responsible for ensuring the timely and efficient collection of outstanding debts while maintaining accurate financial records.Working closely with internal finance colleagues and external clients, the role focuses on managing the debtor ledger, producing aged debt reports, resolving billing queries, and supporting wider finance activities. The position requires strong communication skills, attention to detail, and the ability to operate effectively in a dynamic and evolving environment.

This is a full-time, permanent role offering a hybrid working arrangement.

• Ensure accurate invoicing and timely cash collection
• Manage and maintain a clean and up-to-date debtor ledger
• Produce, monitor, and report on aged debt, actively working to shorten collection cycles
• Collect payments using multiple methods, including credit cards
• Reconcile and manage payment gateways, including handling chargebacks
• Set up and manage new customer accounts
• Respond to and resolve client billing and payment queries efficiently
• Ensure accuracy and reconciliation across billing and accounting systems
• Support month-end processes and assist with ad hoc finance projects
• Provide cover and support to team members when required
• Handle company data in line with data protection legislation and internal policies

• Relevant qualification in Bookkeeping, AAT, or Credit Control
• Minimum of 2 years’ experience in an Accounts Receivable / Credit Control role
• Solid understanding of payment methods, debtor control accounts, and reconciliation procedures
• Experience using accounting software (e.g. Sage or similar)
• Excel skills, with confidence using Word, Outlook
• Excellent written and verbal communication skills
• Strong organisational skills with a high level of attention to detail
• Ability to manage deadlines, prioritise workload, and work with minimal supervision
• Confident interacting with stakeholders at all levels, both internally and externally
• Analytical and problem-solving skills, with the ability to apply initiative and fresh thinking